The challenge
Time-sensitive freight depends on clear communication and timely coordination. Location information, negotiations and access to support all play a part in helping people organise a shipment. A digital platform needs to bring these activities into an experience that works at a desk and on the move.
The platform
Smart Expedite brings freight coordination into a web and mobile product. Its web, Android and iOS applications are complemented by GPS capabilities, live negotiations and an AI chatbot, supporting the interactions involved in organising expedited freight.
